In recent years, a number of well-known companies have experienced high profile quality defects. These defects have led to negative media attention, impacting the public perception and financial health of the organization. In looking for the root cause of these quality defects, it is important that to remember that the results are always a combination of process as well as management failures. Ultimately, management is the driver of the corporate quality culture.
As a result of these failures, management teams are starting to realize that quality not only comes from processes and equipment, but from motivated workers as well. Companies are embracing the idea that quality is everyone’s responsibility. Every level of the organization, from the CEO to the new hire on the floor, has a responsibility for the success or failure of the Quality Management System.
And while progress is being made, still more work needs to be done. Empowering employees with more responsibility in the quality of the product or service makes good financial sense and goes a long way towards establishing a corporate culture where quality is an essential element of the overall business strategy. It also leads to employee engagement and accountability.
People fundamentally want to be acknowledged and appreciated for their contribution to the organization. They want to take pride in a job well done and be professionally successful. Companies that encourage this culture are sure to outperform their competition.
Learn how Accupoint Software’s flexible QMS solutions can help impact the culture of quality at your organization.
Although quality management systems have been around for over sixty years, some companies are more serious about quality management than others. This is evidenced by the continued high amount of recalls in various industries. In order to do more than just claim to have a quality management system, it is vital that a company works to empower each worker at every phase of the operation to have a part in making the system better and contribute to it's improvement.
Properly training and motivating the workforce becomes a self-fulfilling task. As workers continue to be included in the quality process and receive continued training, they begin to feel more motivated and empowered as an integral part of the operation. When they know their voices and contributions are heard, they then will take a more hands-on approach in making sure that the products and/or services are delivered at the highest quality.
Empowered and engaged workers lead to high morale. This in turn continues to feed and grow throughout the entire company resulting in benefits for the company, the customer, as well as the workers themselves.
For more information on how Accupoint Software can manage your API Spec Q1, API Spec Q2 or ISO 9001 quality system and help to empower your team, contact us today.
Accupoint Software is excited to announce the release of our Version 5 platform. The V5 platform has a multitude of exciting new features and functionality, including:
If you have any questions or require additional information about the Version 5 release, please feel free to contact us.
An internal quality audit is folded into a company’s corrective and preventative practices. The audit takes a snap shot of the organization’s compliance procedures, and then analyzes that snapshot to identify potential problems. In the oil and gas industry, internal audits are an integral part of the quality management system.
To that end we have outlined 5 key steps to ensure that your internal audit process is effective:
Oil and gas concerns are usually multi-state and multi-location enterprises with hundreds, if not thousands of employees. The compliance audits for the oil and gas industries are exhaustive and complex. Effectively managing the audit function will ensure compliance to customer requirements, as well as related regulations and standards. For more information on how Accupoint Software can help improve your internal audit process, please contact us.
A well-designed continual improvement program is the key to a company’s growth within the petroleum industry. In addition to providing the framework for attaining the highest quality of product and service, a continual improvement program helps petroleum companies target inefficiencies and reduce waste. The result is a company that has the resources to weather challenging market conditions and thrive in favorable markets. Below is a look at 10 elements of effective continual improvement programs.
Seeking the Guidance of an Expert in Continual Improvement
Not all continual improvement programs are created equal. The best way for you to design a sound continual improvement program is to enlist the expertise of an industry expert. Accupoint Software has been facilitating continual quality programs for companies in the petroleum industry for nearly a decade. Please contact us to learn how we can help you launch an effective continual improvement program. We look forward to hearing from you!