Visitor management refers to the tracking and accounting of visitors to a facility. Visitor management is very important in the petroleum industry because of the unique safety concerns that arise. The best practices for visitor management take the visitor from arrival to departure, making the experience both informative and safe for everyone involved.
The visitor management process begins with registration. This should be done electronically when a new visitor arrives. The visitor's name, business, and time of arrival will be recorded. At this time, a badge or other form of identification can be given to the visitor so they are clearly identifiable by employees.
With the types of equipment and chemicals used in the petroleum industry, visitor safety is a major concern. Visitors may be given hard hats or other safety equipment as needed.
Making sure visitors are always properly supervised is a best practice for visitor management. Employees involved with supervising visitors should give visitors access to any relevant safety rules before allowing them into the facility. The employee should remain with the visitor for the duration of the visit.
There may be certain areas of your facility that visitors cannot go. Using electronic visitor management, you can restrict these areas to all or certain visitors. You may also be able to track a visitor's movements throughout a facility using their badge.
Visitors should be released by reversing the registration process. They will need to return their badge and any safety equipment they used. The time they are released will be noted electronically in the visitor record.
Using these visitor management best practices, your facility and all visitors will remain safe and well accounted for.
To find out how Accupoint Software can help your business with visitor management, contact us.