Introducing the One Stop Field Service Management Solution

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Managing field service work had never been easier with the arrival of the UpStream, the field service management application from Accupoint Software. 

​UpStream is the all-in-one platform that acts as a digital workflow checklist, allowing organizations to better maintain important procedural steps throughout their field service projects. A process which can help improve logistics, strengthen management decision making, streamline resource distribution, and even support end-to-end job execution.

​​UpStream allows real time monitoring and management of field service activities from a single interface.  The platform manages project pricing and tracks work orders, as well as, project completion status. The UpStream field service management software logs time on site, tracks technician’s movements and provides real time location fixing. 

​Our mobile field service management software is customizable, adapting to any project or task, all while providing you with an end-to-end solution for the management of field service operations.​

Field Service Management Made Easy

​The UpStream field service application allows you to improve field service operational performance and reporting by:
  • ​Enhancing operational procedure awareness
  • Automating business processes
  • Confirming compliance to regulatory and customer requirements
  • Improving operational reliability metrics
  • Reducing communication issues and record keeping
  • Refining KPI analysis and reporting​
Above all, UpStream helps improve short and long-term stability, dependability, and operational awareness by giving you instant access to data that’s easier to understand while simultaneously providing you more control over that data—all in real time. ​

UpStream Field Service Management Software Features

Estimates & Work Orders
Seamless transition from Quotes to Work Orders .  The UpStream platform will monitor your contract pricing and price changes.​
Time & Attendance
UpStream records time on site and tracks movement of service personnel on site. Checklists can be linked attendance login.
Custom Dashboards
Powerful report visualization to interpret operational performance metrics (KPIs) using our auto-populating dashboards.​
Scheduling & Dispatching
View all jobs and send work order information directly to your field service technicians via text, all from within the UpStream platform.
Training & Induction
UpStream's training functionality maintains records of all induction, formal training sessions and toolbox talks.
Invoicing & Payment
Generate and send invoices at customer sign-off.  Expedited payments, on the web and in the field, with the UpStream portal.
Audits & Inspections
UpStream is a powerful inspection and reporting platform to measure, manage and monitor service outcomes in real time.
Contract Communications
Eliminate email searches.  UpStream logs and tracks emails and contract communications in one convenient silo by project. 
Technician Mobile App
Allow field workers to receive and manage jobs on smartphones and tablets right in the field. Reduce paperwork and office visits. 

UpStream Field Service Management Software Benefits

Issue Reporting
Smart features including email alerts to stakeholders.
​Photos and GPS integration
Timestamp  service locations automatically using GPS integration.
​Offline Functionality
Offline mode when an internet connection is unavailable.
Customer Surveys
The quick and easy way to get valuable feedback from customers. ​
​Team Management
Easily connect and manage remote  team members in real-time
​Document Storage
Upload and maintain important project documents.
Data Filtering
Powerful data filtering for review of service performance information.
​Scalability
Use web-enabled devices including smartphones, tablets or laptops.
​Secure Transactions
Data protection redundancies to ensure information security. 

Simplified Mobile Field Service Workflow Management 

​At Accupoint Software we understand that field service management responsiveness and compliance go hand-in-hand when it comes to your industry. That’s why our innovative UpStream platform helps you better visualize vital operational data and interpret it more quickly, so you can make smarter organizational decisions in the moment and for the future.