Technical Services & Solution Support
At Accupoint Software, we pride ourselves in delivering unparalleled service and support. Our team is dedicated to providing user friendly products, so we also want the start up process to be just as easy and effective. To that end, our Support Team works hand-in-hand with client companies, at each stage of the process, to understand specific needs and requirements and to ensure a smooth, worry-free transition.
Because our team has had extensive experience in the planning, implementation and administration of compliance management systems, we bring a unique perspective to evaluating your needs and requirements and delivering cost-effective solutions that will blend perfectly into your current processes.
Technical ServicesOur Web Support Team can provide a wide range of application development services including:
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Accupoint AcademyImplementing technology systems can consume considerable resources. Employees need to understand why the organization has invested in the systems and what is required of them to achieve the expected benefits.
Whether you need to train new hires or provide refresher training to existing employees, InterLink Academy is the answer. Our multiple training methods will ensure that the training fits around you and your employees’ daily tasks, ensuring that productivity is not disrupted. |
Express LaunchSend us your data and we will configure your instance. With our express launch service, we take the hassle out of converting to a new system. Our technical services team will load your data, users and company information into the framework, and email you when your instance is active and ready for your use.
In addition, our support personnel will provide your organization with remote training sessions for end users and a knowledge transfer session for your system administrator. |
Once the platform is launched, we continue to provide the highest level of user training and support services. Accupoint Software offers both standard and premium support programs to match your business needs and budget. In addition, our organization maintains a variety of support methods including telephone and email-based help desks, as well as an online knowledge portal filled with easy to understand self-help videos and support documentation.
At Accupoint Software, we pride ourselves in delivering unparalleled solution support and end-user training.
At Accupoint Software, we pride ourselves in delivering unparalleled solution support and end-user training.
