Application Support 

At Accupoint Software, we pride ourselves in delivering unparalleled service and support to the oil & energy industry.  Our team is dedicated to providing user friendly products, so we also want the implementation process to be just as easy and effective.   To that end, our team works hand-in-hand with you, at each stage of the process, to understand specific needs and requirements and to ensure a smooth, worry-free transition.
 
We offer standard and premium support packages, including telephone and email-based help desks.  In addition, our comprehensive online knowledge portal is filled with easy-to-understand videos and application support documentation.  

Support Services 

Technical Services

Our Web Support Team can provide a wide range of application development services including:
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  • Cloud consulting
  • Implementation Consulting
  • ​Migration Support
  • Custom Programming​
  • Platform Customization
  • System Integration
  • Application Enhancement
  • Managed Services

Software Training

Implementing technology systems can consume considerable resources. Employees need to understand why the organization has invested in the systems and what is required of them to achieve the expected benefits.

Whether you need to train new hires or provide refresher training to existing employees, our web-based training program is the answer. Our training methods will ensure that the instruction fits around your employees’ daily tasks, ensuring that productivity is not disrupted.

Data Import Services

With Accupoint, you have the ability to import all of your QHSE legacy data.  You can do it yourself, or we can do it for you.

With our Legacy Load service, we take the hassle out of converting to a new system. Our team will pre-load your legacy data, user and company information and alert you when your instance is active and ready for use.

Subsequently, we will provide you with training sessions for end users and a knowledge transfer session for your system administrator.