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The Importance of Service Validation

6/1/2023

 
Oil & gas service validation ensures safety, efficiency & compliance. Learn key processes to maintain high industry standards.
​​The oil and gas industry is one of the most complex and challenging industries in the world, with a wide range of services and processes that need to be validated to ensure that they meet the highest standards of safety, efficiency, and performance. In this blog post, we'll take a closer look at the specifics of oil and gas industry service validation, and why it's so critical to the success of any oil and gas operation.
​First and foremost, service validation in the oil and gas industry is all about ensuring that every aspect of a service meets the rigorous demands of the industry. This means testing and validating applicable components, processes, and systems involved in the exploration, production, processing, and transportation of oil and gas.
 
One of the most critical aspects of oil and gas industry service validation is safety. With so many hazardous and potentially dangerous materials and processes involved in the industry, it's absolutely essential that applicable services are thoroughly validated to ensure that it meets the highest standards of safety. This involves testing safety systems, procedures, and equipment, as well as ensuring that all personnel are properly trained and qualified to operate in a safe and responsible manner.
 
Efficiency is another key aspect of oil and gas industry service validation. With so much competition in the industry, it is critical that every service is as efficient as possible, in order to maximize productivity and minimize costs. This means testing and validating processes and systems involved in the service, to identify areas for improvement, and to ensure that the service is operating at maximum capacity.
 
Finally, performance is another critical aspect of oil and gas service validation. In order to be successful in the industry, each service needs to perform at the highest levels, delivering reliable, consistent results that meet or exceed the customer’s expectations. This means validating equipment performance and process efficiency, to ensure that it is meeting the highest standards of performance.
 
In conclusion, service validation is critical to the success of any oil and gas operation. By ensuring that every aspect of your service delivery meets the standards of safety, efficiency, and performance, your organization can maximize their productivity, minimize their costs, and deliver exceptional results to their customers.
 
To learn how Accupoint Software can help streamline the service validation process, we invite you to  contact us or schedule a solution demo today.

Service Validation & Customer Satisfaction

3/30/2019

 
A service validation is a comprehensive examination meant to confirm that an existing, new or changed service performs as intended. However, when we talk about section 8.5.1 of the ISO 9001:2015 the difference between service/design validation and service/design verification can be confusing.
 
Service/design validation processes, specifically, are quality control processes that demonstrate product/service consistency, quality, and durability. They ensure that the service/design does what it is intended to do.
 
This aspect of quality management is particularly important in situations “where the resulting output cannot be verified by subsequent monitoring or measurement.” One example of where service/design validation is critical would be a welding process where the strength of each individual weld cannot be tested without damaging the product.

These sort of real-world necessities create quite a bind; how do you test without testing?  To resolve this, service providers need to create test environments where they can perform their service process, in spaces that duplicate the workspace and conditions where the service will be performed. Once the service environment is duplicated, the tests perform a full check on each step of the service, or creation of the product: You have to perform the service on a test platform, where each step of the service can be examined, measured, and evaluated.

In order to achieve this kind of testing, providers should consider adopting practices such as:
​
  • Service validation tests designed and carried out by the people who haven’t been involved in the design and development process.
  • The criteria for passing/failing of a test should be documented in an SDP before any testing.
  • Each test environment should be restored to its original state before starting a new test.
  • A risk-based testing approach should be adopted to reduce the risk to the service or product. This means stress testing until failure, in order to record and report failure thresholds.
  • Service validation and testing need to create, catalog and maintain a library of test models, cases, and data which can be re-used. This is important for being able to re-perform service/product validation during the service lifetime.
  • The creation of a quality management system that ensures consistency across all platform and personnel, in order to ensure test conditions can be adequately recreated.

Service validation and testing ensures that the service or product delivers the expected outcomes for the customer. In addition to controlling quality, service validation testing provides opportunities to identify ways in which services and products can be improved, and efficiencies can be found.

For more information on how Accupoint Software can help your business create and control service/product validation processes, please contact us today.

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Compliance Management Systems
​Accupoint Software is a global provider of innovative compliance management systems to the oil and energy industry.  Our integrated software platforms expand operational awareness, improve process efficiency and streamline complex regulatory and customer requirements.
​Contact Us : 800.563.6250
Accupoint Software provides innovative compliance management solutions for the oil and energy industry, enhancing efficiency and regulatory compliance.

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