- Published on
The oil industry is going through a rough patch right now. It may seem dire with wells going offline and new exploration being reduced, but this is not the first time this has happened and it won't be the last.
During times like these, companies find themselves looking for ways to maintain productivity and revenue while limiting exposure to the markets and unnecessary costs. Operational excellence lies at the heart of these efforts.
If your organization is reeling from the market shifts and looking for ways to survive, then now is the perfect time to re-examine your operational expenditures, project management, and other critical processes.
It can be hard for companies to step back from the current crisis and see the big picture, but gaining a high-level view of the company, markets, and industry is essential to long-term success. Doing this now will help you spot opportunities for cost reduction and reinvestment while the market is down, and it will place you in a better growth position once prices begin to rise again.
Remember that the ability to look at your current situation through the lenses of operations, compliance, and quality management is a strategic strength. It gives you a perspective that balances data, business goals, and risk management. Organizations that use this approach will discover ways to do more with less and re-establish growth.
If your organization is weathering the current storm well, then you should take advantage of your balance sheet and relatively strong position to realign operations toward future investments and even better results once the downturn ends.
Firms in a good position can arguably benefit the most quickly from improving operations because they are starting from a strong foundation. That said, operational analysis and management still needs to be taken seriously and given attention. You cannot rest on your laurels.
Companies that commit to improving their operations and/or maintaining their already high standards will see their fortunes improve much faster than firms that ignore issues during the downturn. Firms practicing operational excellence or working towards it will be more agile and responsive to market changes during this cycle and future ones.
Operational excellence is an asset in itself and times like these prove it. Take a look at your operations now and be willing to make changes, so that you are ready for the future. If you don't, then rest assured that your competitors will and it will cost you.
During times like these, companies find themselves looking for ways to maintain productivity and revenue while limiting exposure to the markets and unnecessary costs. Operational excellence lies at the heart of these efforts.
If your organization is reeling from the market shifts and looking for ways to survive, then now is the perfect time to re-examine your operational expenditures, project management, and other critical processes.
It can be hard for companies to step back from the current crisis and see the big picture, but gaining a high-level view of the company, markets, and industry is essential to long-term success. Doing this now will help you spot opportunities for cost reduction and reinvestment while the market is down, and it will place you in a better growth position once prices begin to rise again.
Remember that the ability to look at your current situation through the lenses of operations, compliance, and quality management is a strategic strength. It gives you a perspective that balances data, business goals, and risk management. Organizations that use this approach will discover ways to do more with less and re-establish growth.
If your organization is weathering the current storm well, then you should take advantage of your balance sheet and relatively strong position to realign operations toward future investments and even better results once the downturn ends.
Firms in a good position can arguably benefit the most quickly from improving operations because they are starting from a strong foundation. That said, operational analysis and management still needs to be taken seriously and given attention. You cannot rest on your laurels.
Companies that commit to improving their operations and/or maintaining their already high standards will see their fortunes improve much faster than firms that ignore issues during the downturn. Firms practicing operational excellence or working towards it will be more agile and responsive to market changes during this cycle and future ones.
Operational excellence is an asset in itself and times like these prove it. Take a look at your operations now and be willing to make changes, so that you are ready for the future. If you don't, then rest assured that your competitors will and it will cost you.
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Companies relying on the traditional spreadsheet to manage their QMS often find it to be overwhelming to manage as the data volume continues to grow. Those using spreadsheets have to contend with issues like how best to collaborate when working within the same sheet or how to maintain data integrity. Integrated quality management software can be advantageous for organizations that want to save time and improve productivity when managing data.
Barriers with the traditional spreadsheet
Traditional spreadsheets can be challenging to keep updated. Different individuals working on the same spreadsheet can lead to versioning issues where it’s difficult to keep track of the most current file. Collaboration within a spreadsheet is also limited. Comments can be hidden or mistakenly overlooked due to the very layout of the spreadsheet. Working within multiple spreadsheets can lead to difficulty when reconciling data. One version may have been edited with the current information, while a team member works concurrently on a different file at the same time, making updates to a different item. It can be challenging to reconcile the two versions. Integrated quality management software makes for a good alternative to the long and often cumbersome spreadsheet.
Top advantages of a quality management software solution
Millions of companies are utilizing integrated quality management solutions to answer the need for a better way to manage data and information. Both management and team members alike recognize the value in being able to better manage large volumes of data in order to improve their information flow.
Adopting Integrated Quality Management Software
Accupoint’s quality management solutions can automate your program updates based on parameters set. This means that you don’t have to worry about changing and overhauling your system because the solution evolves as your business needs do.
Cutting costs with accurate real-time data and improved collaboration are the most common reasons for making the switch to an integrated quality management software solution. Better reporting, collaboration, data integrity, and automated program updates become possible with the right solution in place. Excel spreadsheets can serve a purpose for a specified amount of time; when data is limited in volume. As the amount of data grows, management must be prepared to evaluate an integrated quality management system if they are to remain productive.
For more information on Accupoint solutions or to schedule a platform demonstration, please call us toll-free 800.563.6250 or visit us at www.accupointsoftware.com
Barriers with the traditional spreadsheet
Traditional spreadsheets can be challenging to keep updated. Different individuals working on the same spreadsheet can lead to versioning issues where it’s difficult to keep track of the most current file. Collaboration within a spreadsheet is also limited. Comments can be hidden or mistakenly overlooked due to the very layout of the spreadsheet. Working within multiple spreadsheets can lead to difficulty when reconciling data. One version may have been edited with the current information, while a team member works concurrently on a different file at the same time, making updates to a different item. It can be challenging to reconcile the two versions. Integrated quality management software makes for a good alternative to the long and often cumbersome spreadsheet.
Top advantages of a quality management software solution
Millions of companies are utilizing integrated quality management solutions to answer the need for a better way to manage data and information. Both management and team members alike recognize the value in being able to better manage large volumes of data in order to improve their information flow.
Adopting Integrated Quality Management Software
Accupoint’s quality management solutions can automate your program updates based on parameters set. This means that you don’t have to worry about changing and overhauling your system because the solution evolves as your business needs do.
- Our solutions improve data integrity. Redundancy of data, entry protocols, system updates and records maintenance can all be done conveniently from within the solution. Pulling accurate reporting is easiest when information is consolidated and entered uniformly.
- Detecting emerging trends across different areas of the organization is simplified with our quality management system. The information is securely stored within the centralized web-based platform, which makes all of the data is available for review in real-time. Accessibility to real-time data enables smart, quick decision-making across the board.
- While spreadsheets can hold a large amount of data, keeping information secure and reliable as data continues to grow presents its share of challenges. Scalable quality manage systems empower teams to seamlessly expand their solutions to accommodate growing customer and regulatory requirements.
- The Accupoint solution offer flexibility in how data is entered. Individuals can choose to enter data traditionally or through other methods such as scanning or geo-tagging. These options facilitate collaboration and reduce error rates among those handling information. Embracing spreadsheet alternatives reduces the risks associated in having multiple hands involved with the data management process.
- User-friendly methods to track a range of different types of information are an additional advantage to transitioning to an Accupoint solution. Tracking training progress, quality standard updates, testing cycles, and auditing results can all be done conveniently through one single user interface.
Cutting costs with accurate real-time data and improved collaboration are the most common reasons for making the switch to an integrated quality management software solution. Better reporting, collaboration, data integrity, and automated program updates become possible with the right solution in place. Excel spreadsheets can serve a purpose for a specified amount of time; when data is limited in volume. As the amount of data grows, management must be prepared to evaluate an integrated quality management system if they are to remain productive.
For more information on Accupoint solutions or to schedule a platform demonstration, please call us toll-free 800.563.6250 or visit us at www.accupointsoftware.com
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Many service supply organizations are using internal audits as a method to improve operations and impact their bottom line. In addition to being required by API Spec Q2, an effective audit program will highlight potential problems areas, identify failure points, and determine the effectiveness of controls.
Internal auditing provides the mechanism that organizations use to examine business processes and evaluate compliance with both internal and external requirements. Successful auditing incorporates best practices and other tools to provide maximum impact. To that end, we have outlined five useful tips to help advance your next internal quality audit.
1. Strong Attention to Detail
It is important for internal auditors to note and document evidence throughout the auditing process. These notes are used later to analyze events and reconstruct specific situations. This does not mean that auditors should focus on tiny, unimportant details through nit-picking, but rather components that are a part of a bigger issue that can be addressed.
2. Friendly Attitude
Stress levels are already high when employees are dealing with an audit. If an internal auditor is aggressive, hostile, or difficult to deal with, employers often minimally engage and will not share as much. If an internal auditor presents with a friendly attitude and is open, they will be more likely to get feedback. The last thing an auditor wants to do is put an employee on the defensive or make them feel ill at ease.
3. Reporting Supported by ChecklistsInternal auditors use checklists to balance reporting and should ensure that they are clean and support numerical values and ratings. These checklists enable companies to report on growth as well as challenges that exist across various departments. These reports are essential and allow businesses to assess whether their improvement efforts are working, and what training is needed to reach their goals.
4. Generation of Auditing TeamsInternal auditing teams can be very successful, especially with all the documentation that goes into completing an audit the right way. While a single auditor would be responsible for actively listening while documenting their findings, a team can allocate responsibilities to various areas such as recording, listening, and documenting. This way, all team members can collaborate to ensure no information is overlooked.
5. Looking at the Whole Picture
When an internal audit is taking place, the auditor or team should be able to look at the picture as a whole, incorporating current situations as well as past audit results. Focus should take place on past issues to determine whether they have been corrected and closed before reassessments take place in the same area. This is a delicate balance that will prove most effective and time efficient.
In addition, there are numerous best practices that should be examined in relation to internal audit activities. An internal audit is usually successful when the auditor is able to implement the following activities.
For more information on how we can help manage your internal audit process, please call us at 800.563.6250 or visit us at www.accupointsoftware.com.
Internal auditing provides the mechanism that organizations use to examine business processes and evaluate compliance with both internal and external requirements. Successful auditing incorporates best practices and other tools to provide maximum impact. To that end, we have outlined five useful tips to help advance your next internal quality audit.
1. Strong Attention to Detail
It is important for internal auditors to note and document evidence throughout the auditing process. These notes are used later to analyze events and reconstruct specific situations. This does not mean that auditors should focus on tiny, unimportant details through nit-picking, but rather components that are a part of a bigger issue that can be addressed.
2. Friendly Attitude
Stress levels are already high when employees are dealing with an audit. If an internal auditor is aggressive, hostile, or difficult to deal with, employers often minimally engage and will not share as much. If an internal auditor presents with a friendly attitude and is open, they will be more likely to get feedback. The last thing an auditor wants to do is put an employee on the defensive or make them feel ill at ease.
3. Reporting Supported by ChecklistsInternal auditors use checklists to balance reporting and should ensure that they are clean and support numerical values and ratings. These checklists enable companies to report on growth as well as challenges that exist across various departments. These reports are essential and allow businesses to assess whether their improvement efforts are working, and what training is needed to reach their goals.
4. Generation of Auditing TeamsInternal auditing teams can be very successful, especially with all the documentation that goes into completing an audit the right way. While a single auditor would be responsible for actively listening while documenting their findings, a team can allocate responsibilities to various areas such as recording, listening, and documenting. This way, all team members can collaborate to ensure no information is overlooked.
5. Looking at the Whole Picture
When an internal audit is taking place, the auditor or team should be able to look at the picture as a whole, incorporating current situations as well as past audit results. Focus should take place on past issues to determine whether they have been corrected and closed before reassessments take place in the same area. This is a delicate balance that will prove most effective and time efficient.
In addition, there are numerous best practices that should be examined in relation to internal audit activities. An internal audit is usually successful when the auditor is able to implement the following activities.
- Schedule: An internal audit schedule can help communicate when a company can expect to be audited, which processes will be included, and the type of resources that are necessary. If audits are scheduled well in advance, they produce better results.
- Plan: An internal audit plan should detail the scope, objectives, and agenda, providing an outline from start to finish. This reveals what processes will be audited, when it will occur, and who will complete the segments.
- Manage: It should be noted what the internal auditor manages, including communicating changes to the plan, reviewing the progress, ensuring that the process is followed in an orderly manner, and reviewing areas that do not conform to standards.
- Report: During reporting, stakeholders must be presented with written observations and lists of non-conformities to allow discussion for internal audit results.
- Verification: Internal audit nonconformities are required to generate a response that includes a hypothesis of the root cause and proposed corrective measures.
For more information on how we can help manage your internal audit process, please call us at 800.563.6250 or visit us at www.accupointsoftware.com.
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The global economy has produced a business environment that is becoming increasingly globalized and commoditized, forcing companies in all industries to look for viable modalities that ensure that they are able to develop and sustain a competitive edge. Indeed, companies in the oil and gas industry have not been able to escape the need to be more competitive, which begins with effectively creating long-term solutions that facilitate an increase in gross profit. Some of the most effective methods for increasing profit are through increasing operational efficiency and the reduction of fixed costs.
Understanding Operational Excellence
In its simplest form, operational excellence can be understood as an integral component of organizational leadership that places great emphasis on multiples principles, tools and systems that work toward the sustainable improvement of identifiable central performance metrics.
Achieving operational excellence, however, is quite challenging, especially when considering the increased complexity in the area of extreme remote operational environments. One of the most effective approaches that many companies in the petroleum industry are implementing is the complete integration of all processes and assets into an all-inclusive management system. In doing this, the potential for increasing a more effective and efficient operational process, resulting in general operational costs.
Using Methodologies that Keep the Operational Process Connected
One thing that we place substantial gravity on is not allowing the complexity of remote environments to foster disconnects between mechanisms and entities that control performance. When it comes to quality management, we integrate more than 64 operational modules into a single seamless, online management system. By connecting all of our client's API Q2 requirements with one comprehensive solution, we provide our clients with a highly detailed perspective of their operational compliance in all key areas.
Integrated approaches to asset and operational management initially began with a goal of improving Process Safety Management (PSM) — with the primary focus being on HSE system efficiency. Due to the fact that oil and gas companies often operate in hostile environments, using hazardous materials and processes, it is imperative that these processes are effectively managed with a high level of precision and specificity in order to successfully avoid significant process-related accidents. This need for precision and safety resulted in the development of PSM programs and procedures that are normally housed within an HSE system.
Now the idea of integrated processes has been taken to an entirely different level as we work to implement safety and operational efficiency into one single integrated process, through which all variables and components of the operational process can be monitored and managed, even when functioning in extreme and remote environments.
Maximize Productivity
While safety is always at the forefront of any operational process, we understand that time is money, and when time is being wasted on operational processes, the company is hemorrhaging money. As the nature of operational processes continue to increase in complexity, the ability to manage these processes through multiple mechanisms has become increasingly difficult — making it necessary to develop integrated process applications through which the entire operational system can be effectively managed.
When high-paced operations require that API Spec Q1 and/or API Spec Q2 standards be met in multiple processes that are functioning simultaneously, integrating all required standards into one measurement mechanism helps to simplify the compliance and efficiency process. Integrated solutions help to prevent disconnects that can occur when multiple processes are managed through separate systems.
Accupoint can help facilitate operational excellence at a level that ensures that you are able to develop and sustain a competitive edge, as well as maintain quality and safety compliance standards.
For more information or to schedule a platform demonstration, click here.
Understanding Operational Excellence
In its simplest form, operational excellence can be understood as an integral component of organizational leadership that places great emphasis on multiples principles, tools and systems that work toward the sustainable improvement of identifiable central performance metrics.
Achieving operational excellence, however, is quite challenging, especially when considering the increased complexity in the area of extreme remote operational environments. One of the most effective approaches that many companies in the petroleum industry are implementing is the complete integration of all processes and assets into an all-inclusive management system. In doing this, the potential for increasing a more effective and efficient operational process, resulting in general operational costs.
Using Methodologies that Keep the Operational Process Connected
One thing that we place substantial gravity on is not allowing the complexity of remote environments to foster disconnects between mechanisms and entities that control performance. When it comes to quality management, we integrate more than 64 operational modules into a single seamless, online management system. By connecting all of our client's API Q2 requirements with one comprehensive solution, we provide our clients with a highly detailed perspective of their operational compliance in all key areas.
Integrated approaches to asset and operational management initially began with a goal of improving Process Safety Management (PSM) — with the primary focus being on HSE system efficiency. Due to the fact that oil and gas companies often operate in hostile environments, using hazardous materials and processes, it is imperative that these processes are effectively managed with a high level of precision and specificity in order to successfully avoid significant process-related accidents. This need for precision and safety resulted in the development of PSM programs and procedures that are normally housed within an HSE system.
Now the idea of integrated processes has been taken to an entirely different level as we work to implement safety and operational efficiency into one single integrated process, through which all variables and components of the operational process can be monitored and managed, even when functioning in extreme and remote environments.
Maximize Productivity
While safety is always at the forefront of any operational process, we understand that time is money, and when time is being wasted on operational processes, the company is hemorrhaging money. As the nature of operational processes continue to increase in complexity, the ability to manage these processes through multiple mechanisms has become increasingly difficult — making it necessary to develop integrated process applications through which the entire operational system can be effectively managed.
When high-paced operations require that API Spec Q1 and/or API Spec Q2 standards be met in multiple processes that are functioning simultaneously, integrating all required standards into one measurement mechanism helps to simplify the compliance and efficiency process. Integrated solutions help to prevent disconnects that can occur when multiple processes are managed through separate systems.
Accupoint can help facilitate operational excellence at a level that ensures that you are able to develop and sustain a competitive edge, as well as maintain quality and safety compliance standards.
For more information or to schedule a platform demonstration, click here.
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The API Spec Q2 standard requires that service supply organizations monitor customer satisfaction. Specifically, Section 6.2.1 states:
“The organization shall maintain a documented procedure to monitor customer satisfaction. The procedure shall address customer feedback, key performance indicators (KPIs), and other information that the organization monitors to determine whether the organization has met customer requirements. Records of the results of customer satisfaction information shall be maintained.”
With this in mind, here are five best practices to consider when creating your satisfaction survey:
on and analyzed.
exponentially.
into groups with similar characteristics will highlight trends that may not otherwise
be apparent.
Understand that to effectively measure customer satisfaction, you must evaluate more than whether the customer is satisfied. Best practice dictates that we evaluate the satisfaction level throughout the interaction process and, more importantly that we survey appropriate personnel that have first-hand knowledge of our performance. Remember that the ultimate goal of measuring customer satisfaction is to facilitate customer retention and referrals, leading to long term growth.
For more information on how Accupoint can help you streamline your Customer Satisfaction process, please call us toll free at 800.563.6250 or visit us at www.accupointsoftware.com.
“The organization shall maintain a documented procedure to monitor customer satisfaction. The procedure shall address customer feedback, key performance indicators (KPIs), and other information that the organization monitors to determine whether the organization has met customer requirements. Records of the results of customer satisfaction information shall be maintained.”
With this in mind, here are five best practices to consider when creating your satisfaction survey:
- Define the goal:
on and analyzed.
- Keep it short:
exponentially.
- Avoid leading questions:
- Measure what matters:
- Segment your results:
into groups with similar characteristics will highlight trends that may not otherwise
be apparent.
Understand that to effectively measure customer satisfaction, you must evaluate more than whether the customer is satisfied. Best practice dictates that we evaluate the satisfaction level throughout the interaction process and, more importantly that we survey appropriate personnel that have first-hand knowledge of our performance. Remember that the ultimate goal of measuring customer satisfaction is to facilitate customer retention and referrals, leading to long term growth.
For more information on how Accupoint can help you streamline your Customer Satisfaction process, please call us toll free at 800.563.6250 or visit us at www.accupointsoftware.com.
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When it comes to quality management standards, complying with the latest revisions is key. A big change is underfoot in the standards world, with the release of the new ISO 9001 standard. The International Organization for Standardization (ISO) reviews all standards every five years to ensure they are up-to-date and comparable with the modern market, and since the latest ISO 9001 was released in 2008, a revision has been long-awaited.
However, there is no need to fret about a complete overhaul of your system; the 2015 update is just that - an update. The ISO reports that the main change with the new standard is a restructuring
"to make it easier to use in conjunction with other management system standards, with increased importance given to risk."
If your business is registered to the 2008 version of ISO 9001, you have a three year span to update your quality management system to the 2015 version. The new standard was just released in September of this year, meaning that you have until September of 2018 to fully integrate it into your quality management protocols. However, as with anything safety and quality related, it is better to update to this revised standard sooner rather than later.
More information on the new ISO 9001 standard can be found on the ISO's website, where you can watch a quick video outlining the main changes within the new standard.
If you have any questions on ISO 9001:2015 and how Accupoint can help you meet the new requirements, please contact us at 800.563.6250 or visit us at www.accupointsoftware.com.
However, there is no need to fret about a complete overhaul of your system; the 2015 update is just that - an update. The ISO reports that the main change with the new standard is a restructuring
"to make it easier to use in conjunction with other management system standards, with increased importance given to risk."
If your business is registered to the 2008 version of ISO 9001, you have a three year span to update your quality management system to the 2015 version. The new standard was just released in September of this year, meaning that you have until September of 2018 to fully integrate it into your quality management protocols. However, as with anything safety and quality related, it is better to update to this revised standard sooner rather than later.
More information on the new ISO 9001 standard can be found on the ISO's website, where you can watch a quick video outlining the main changes within the new standard.
If you have any questions on ISO 9001:2015 and how Accupoint can help you meet the new requirements, please contact us at 800.563.6250 or visit us at www.accupointsoftware.com.
- Published on
It's never a fun thing when somebody in your workplace experiences an accident on the job. Accidents and injuries happen in all industries that require a lot of physical work and stamina, and the petroleum industry is no exception. It's how we respond to an injury that makes all the difference in preventing future accidents.
Prompt injury reporting to OSHA is a regulatory requirement that must be taken care of as soon as possible. If the injury results in a fatality, you only have an eight-hour window of time to report the injury to OSHA. This is true even if the accident results in a fatality later on. All deaths within 30 days of a work-related incident must be reported.
Employers with more than ten employees and whose establishments are not classified as a partially exempt industry must record work-related injuries and illnesses using OSHA forms. These forms must be submitted within a very specific time frame.
If you are not exempt, you must record all work-related injuries and illnesses that result in time off from work, restricted work and even in transfers to another job, such as some time behind a desk instead of in the field. Any loss of consciousness or medical treatment beyond first aid must be recorded in company records and reported to OSHA.
Employers are also expected to record significant work-related injuries or illnesses that are diagnosed by a physicians or medical team, even if they don't cause time away from the job.
What does OSHA considered to be an injury? Pretty much anything: this includes cuts, sprains, broken bones, and amputations and of course anything requiring surgery. Work-related illnesses include both acute and chronic conditions, and usually involve long-term exposure to toxins and contaminants. These include skin diseases, respiratory disorders, and sometimes even poisoning such as solvent intoxication.
Some injuries are considered serious enough to merit reporting within 24 hours. These typically include work-related inpatient hospitalizations, amputations, and injuries resulting in the loss of an eye.
Regulatory requirements are often easy to meet when you're using an integrated reporting solution to manage the paperwork. For more information on how Accupoint can help streamline your injury reporting process, please contact us at 800.563.6250 or visit us at www.accupointsoftware.com.
Prompt injury reporting to OSHA is a regulatory requirement that must be taken care of as soon as possible. If the injury results in a fatality, you only have an eight-hour window of time to report the injury to OSHA. This is true even if the accident results in a fatality later on. All deaths within 30 days of a work-related incident must be reported.
Employers with more than ten employees and whose establishments are not classified as a partially exempt industry must record work-related injuries and illnesses using OSHA forms. These forms must be submitted within a very specific time frame.
If you are not exempt, you must record all work-related injuries and illnesses that result in time off from work, restricted work and even in transfers to another job, such as some time behind a desk instead of in the field. Any loss of consciousness or medical treatment beyond first aid must be recorded in company records and reported to OSHA.
Employers are also expected to record significant work-related injuries or illnesses that are diagnosed by a physicians or medical team, even if they don't cause time away from the job.
What does OSHA considered to be an injury? Pretty much anything: this includes cuts, sprains, broken bones, and amputations and of course anything requiring surgery. Work-related illnesses include both acute and chronic conditions, and usually involve long-term exposure to toxins and contaminants. These include skin diseases, respiratory disorders, and sometimes even poisoning such as solvent intoxication.
Some injuries are considered serious enough to merit reporting within 24 hours. These typically include work-related inpatient hospitalizations, amputations, and injuries resulting in the loss of an eye.
Regulatory requirements are often easy to meet when you're using an integrated reporting solution to manage the paperwork. For more information on how Accupoint can help streamline your injury reporting process, please contact us at 800.563.6250 or visit us at www.accupointsoftware.com.
- Published on
Business success and operational excellence rely on many things. Realistic and far-reaching company goals and the right business systems are key ingredients for this success. But at a more basic level, success is traced to one corporate asset: people.
The competency and dedication of an organization’s personnel are the biggest reasons for its success or failure, which is why the API Spec Q2 standard addresses the training and competency of personnel from the start. Training & competency is an important part of every successful organization’s mission, and the Q2 spec formalizes the development process. Documenting skill assessments and tracking training milestones ensures that a competent workforce remains focused on the quality of their actions and outcomes.
It makes sense; a well-trained employee will assess risk in a systematic and logical manner. This activity carries on through the service and process design review, and into contingency planning, where competency is critical for proper prevention, mitigation, and communication during an unplanned event.
The Q2 spec also requires tight controls on the supply chain and service quality planning functions. Trained personnel need to be competent in assessing suppliers, developing methods for qualification, controlling subcontractors, and documenting plans. The Q2 spec clearly defines requirements for quality management in these subjects for personnel to follow, as well as for preventive maintenance, change management, and other areas.
Success in these areas still comes down to one thing - people - personnel who know their functions, and understand their process. Accupoint’s SAM Q2 platform can help streamline all of the API Spec Q2 requirements, starting with training & competency. To learn more, please contact us.
The competency and dedication of an organization’s personnel are the biggest reasons for its success or failure, which is why the API Spec Q2 standard addresses the training and competency of personnel from the start. Training & competency is an important part of every successful organization’s mission, and the Q2 spec formalizes the development process. Documenting skill assessments and tracking training milestones ensures that a competent workforce remains focused on the quality of their actions and outcomes.
It makes sense; a well-trained employee will assess risk in a systematic and logical manner. This activity carries on through the service and process design review, and into contingency planning, where competency is critical for proper prevention, mitigation, and communication during an unplanned event.
The Q2 spec also requires tight controls on the supply chain and service quality planning functions. Trained personnel need to be competent in assessing suppliers, developing methods for qualification, controlling subcontractors, and documenting plans. The Q2 spec clearly defines requirements for quality management in these subjects for personnel to follow, as well as for preventive maintenance, change management, and other areas.
Success in these areas still comes down to one thing - people - personnel who know their functions, and understand their process. Accupoint’s SAM Q2 platform can help streamline all of the API Spec Q2 requirements, starting with training & competency. To learn more, please contact us.
- Published on
What business doesn't want to function at maximum capacity? Achieving operational excellence is a goal of most organizations. But, the desire to achieve it must be married to a clear plan for doing so.
Companies obtain operational excellence when company principles, systems and business tools are aligned with a goal of realizing sustainable improvements against business critical KPIs (key performance indicators). Leveraging your compliance management software for this purpose can improve your ability to achieve it.
Obviously, being in compliance with industry and government regulatory guidelines is a critical component of organizational excellence. Having a tool that you can leverage to capture compliance with these guidelines and identify areas of improvement helps move you closer to your goal. Because compliance management software is able to capture and track the manual systems and business processes that drive revenue, it is a viable tool for monitoring the KPIs that impact operational excellence.
This benefit is important because it eliminates the need for implementing another system and dedicating additional resources to track progress against this goal. Also, because quality assurance and systematic thinking are key attributes of a successful approach to operational excellence, the tool can be configured to track and report against each element that drives a business to organizational success.
To learn more about how Accupoint can assist you in your pursuit of operational excellence, please contact us at 800.563.6250 or www.accupointsoftware.com.
Companies obtain operational excellence when company principles, systems and business tools are aligned with a goal of realizing sustainable improvements against business critical KPIs (key performance indicators). Leveraging your compliance management software for this purpose can improve your ability to achieve it.
Obviously, being in compliance with industry and government regulatory guidelines is a critical component of organizational excellence. Having a tool that you can leverage to capture compliance with these guidelines and identify areas of improvement helps move you closer to your goal. Because compliance management software is able to capture and track the manual systems and business processes that drive revenue, it is a viable tool for monitoring the KPIs that impact operational excellence.
This benefit is important because it eliminates the need for implementing another system and dedicating additional resources to track progress against this goal. Also, because quality assurance and systematic thinking are key attributes of a successful approach to operational excellence, the tool can be configured to track and report against each element that drives a business to organizational success.
To learn more about how Accupoint can assist you in your pursuit of operational excellence, please contact us at 800.563.6250 or www.accupointsoftware.com.
- Published on
Visitors to public buildings pose a substantial security risk. This affects the oil & gas industry as much as any federal facility. A smart company can reduce that risk, however, by managing its visitors.
Some visitor management systems are "low-tech"; that is, the person signs her name, the time she enters the building, what office/employee she will visit, and signs out when leaving the building - all done using pen and paper.
The most successful visitor management relies on computerized systems to confirm visitor identity, conduct background checks, confirm security clearances and otherwise obtain information with regard to the person that may affect his or her ability to visit or that impacts the company.
To be successful, a visitor management system should combine security checks with access control. The low-tech method used keys, key cards, and badges to limit access to sensitive areas. Comprehensive visitor management systems now use smart software technology and web-based programs able to document a visitor's whereabouts in the building and track building usage by specific visitors. Some include registration through a portal before the visit. This technique helps the business check the identity and security clearance to fast-track the visitor when he arrives. The visitor management process begins several days before the actual visit and isn't completed until after the visit is over and all information analyzed.
For more information on how Accupoint’s solutions can help you manage your visitor management process, visit www.accupointsoftware.com or call us at (800) 563-6250. We always appreciate the opportunity to share information on systems that can help your business become more efficient and positioned to meet global business standards.
Some visitor management systems are "low-tech"; that is, the person signs her name, the time she enters the building, what office/employee she will visit, and signs out when leaving the building - all done using pen and paper.
The most successful visitor management relies on computerized systems to confirm visitor identity, conduct background checks, confirm security clearances and otherwise obtain information with regard to the person that may affect his or her ability to visit or that impacts the company.
To be successful, a visitor management system should combine security checks with access control. The low-tech method used keys, key cards, and badges to limit access to sensitive areas. Comprehensive visitor management systems now use smart software technology and web-based programs able to document a visitor's whereabouts in the building and track building usage by specific visitors. Some include registration through a portal before the visit. This technique helps the business check the identity and security clearance to fast-track the visitor when he arrives. The visitor management process begins several days before the actual visit and isn't completed until after the visit is over and all information analyzed.
For more information on how Accupoint’s solutions can help you manage your visitor management process, visit www.accupointsoftware.com or call us at (800) 563-6250. We always appreciate the opportunity to share information on systems that can help your business become more efficient and positioned to meet global business standards.
