Petroleum products and supply chains possess the potential for failure at every stage of development. When new products are being launched, mitigation of these mishaps depends on quality protection control flows already in place. In this post we examine the Advanced Product Quality Planning (APQP) method for creating a structured process for ensuring customer satisfaction and better products.
Customer Needs Come First
Consultants commonly use customer stats and profiling techniques to determine how their needs translate into product characteristics/requirements, and before APQP can be implemented, these needs are identification goal #1. With a new focus on sustainability and industry wide collaboration, customer specifications will steer the product development process clear of too much indecision and mistakes along the supply chain path. Don't hesitate to use customer feedback and validation to complete design reviews as well.
These methods have been around for decades, under the name advanced quality planning (AQP). This process can enhance product planning efforts, making the primary goal of product quality planning collaboration and communication between different engineering teams. This interaction will rely on a Cross Functional Team (CFT) planning that combines marketing, procurement, product review, manufacturing and distribution expertise to create a quality product.
Design within process capabilities. The first several sections of APQP mandate intense planning and prevention objectives, making up 80% of the APQP process. It is in this way that the APQP process supports the never ending pursuit of consistent improvement. The fourth and fifth parts, support the remaining 20% of APQP and focus on validation and evidence.
One of the key advantages of APQP is identification of change early on the in process and avoidance of late changes. Design reviews are formal reviews conducted during the development of a product to assure that the needs, concepts, and product process satisfies the requirements of that stage of development.
For more information on how Accupoint can improve your product quality planning process, contact us today.