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Although quality management systems have been around for over sixty years, some companies are more serious about quality management than others. This is evidenced by the continued high amount of recalls in various industries. In order to do more than just claim to have a quality management system, it is vital that a company empowers every worker at every phase of the operation to have a part in making the system better and contribute to improvements.
Properly training and motivating the workforce becomes a self-fulfilling task. As workers continue to be included in the quality process and receive continued training, they begin to feel more motivated and empowered as an integral part of the operation. When they know their voices and contributions are heard, they then will take a more hands-on approach in making sure that the products and services are at the highest quality. Empowered and engaged workers lead to high morale and the process continues to feed and grow throughout the entire company resulting in benefits for the company, the customer, as well as the workers themselves. For more information on how Accupoint Software can facilitate this team empowerment, call us at 800.563.6250 or visit us on the web at www.accupointsoftware.com |
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