Service Quality Plans in API Q2
Reading through API Q2 Spec, I found an increased emphasis on Service Quality Plans (sometimes referred to as quality plans or service delivery plans). Service Quality Plans are implemented to control the delivery of products or services to the oil and gas industry.
Your organization will now be required to clearly define, measure and document the additional steps taken to be in compliance. If a procedure, specification or documentation changes, it must be recorded in a timely manner.
Service Quality Plans also require your organization to place tighter control over subcontractors. In my experience, demonstrating control over subcontractors can be a difficult task and can cause turmoil if not done properly. Proper oversight of your subcontractors not only aligns with API Q2 but also improves your organizational efficiency.
It is vital to the success and compliance of your organization that you take initiative to understand Service Quality Plans, along with all other requirements outlined in API Spec Q2.
For more information on implementing the API Q2 Spec, please visit our website http://accupointsoftware.com/APIQ2.
“If you’re not moving forward, you’re moving backward.”
It may seem cliché, but in today’s hyper-competitive environment progress is essential to sustaining success. In my experiences, I have found that organizations that are constantly seeking areas for improvement will outperform a company that rests on its laurels.
Plan, Do, Check, Act (PDCA) is an integral part of process improvement but it has never, and never will, yield perfect results. So, as quality advocates we must realize that once we run through one cycle of PDCA that additional changes will always be required to improve processes.
It’s easy for members of an organization to be satisfied with “well enough”. The problem with this mentality is that processes become obsolete now faster than ever. I have seen many processes that were seemingly fine, slowly erode due to complacency, wiping out that critical competitive edge. The best way to ensure a superior product or process is to be a promoter of continuous improvement.
There are many external factors that can negatively affect your company that you have no control over, but the best way to mitigate these risks is to constantly pursue perfection in those you can control.
For more information visit accupointsoftware.com