In my experience with audits, I have found that the organizations that prepare throughout the year are generally more successful than those that attempt a crash course weeks before an audit.
These last minute preparation efforts often lead to increased costs resulting from a redeployment of resources. In addition, it can contribute to confusion and frustration throughout an organization. This “cramming” often makes employees anxious, causing them to perform poorly.
Successful companies have transitioned to systemic, daily processes which has them constantly prepared for an audit. Not only does this improve the overall external audit process, it increases the productivity of the entire organization.
The most effective way to increase organizational preparedness is to perform regularly scheduled internal audits. These audits should carry the same significance as an external audit and the auditor, who is not responsible for the activity being audited, must have the ability to look critically at operations and report honestly without fear of reprisals. The company must take proper steps to continually improve internal processes, resulting in a more effective operational environment.
By instituting an effective audit management program, organizations have a tool to help streamline business processes, improve productivity and increase customer satisfaction
Reading through API Q2 Spec, I found an increased emphasis on Service Quality Plans (sometimes referred to as quality plans or service delivery plans). Service Quality Plans are implemented to control the delivery of products or services to the oil and gas industry.
Your organization will now be required to clearly define, measure and document the additional steps taken to be in compliance. If a procedure, specification or documentation changes, it must be recorded in a timely manner.
Service Quality Plans also require your organization to place tighter control over subcontractors. In my experience, demonstrating control over subcontractors can be a difficult task and can cause turmoil if not done properly. Proper oversight of your subcontractors not only aligns with API Q2 but also improves your organizational efficiency.
It is vital to the success and compliance of your organization that you take initiative to understand Service Quality Plans, along with all other requirements outlined in API Spec Q2.
For more information on implementing the API Q2 Spec, please visit our website http://accupointsoftware.com/APIQ2.