Service Quality Plan (SQP)
A service quality plan (SQP) is a comprehensive document that outlines the processes, procedures, and requirements for delivering high-quality services to clients in the oil and gas industry. The components of the service quality plan may vary depending on the company, but generally include the following:
By implementing these key components, service supply organizations can establish an effective service quality plan that improves customer satisfaction, reduces downtime, enhances performance and ensures that key contract requirements are confirmed.
For more information on how Accupoint Software can help streamline your service quality planning process, please contact us today.