10 Key Elements of Top Continual Improvement Programs

A well-designed continual improvement program is the key to a company’s growth within the petroleum industry. In addition to providing the framework for attaining the highest quality of product and service, a continual improvement program helps petroleum companies target inefficiencies and reduce waste. The result is a company that has the resources to weather challenging market conditions and thrive in favorable markets. Below is a look at 10 elements of effective continual improvement programs.
  

1. Link continual improvement programs to your company’s mission or goals. Employees need to understand why a continual improvement program is being implemented. By linking the program to your company’s mission, you will be more likely to garner support and participation at all employee levels.  
2. Communicate goals and program benefits to employees. Identifying and relaying goals for improvement is critical to a program’s success. Goals should be specific, attainable and actionable to produce ideal results. If incentives will be offered to employees for exceeding performance goals, these incentives should be specified before a program’s inception.  
3. Stress the participation of managers and supervisors. Involvement of upper management is necessary to lead and engage front line employees. Managers should model desired behaviors and highlight the specific ways that continual improvement programs will value specific employees within a company. Managers and supervisors must make sure that employees remain on track and focused on performance goals.  
4. Regularly monitor program performance. Evaluating the effectiveness of a continual improvement program is impossible without regular performance monitoring and results tracking. Real-time, accurate program results are vital to the ability to a program’s success because companies can target under-performing areas of their organization.  
5. Develop strategies to reduce waste. In the petroleum industry, strategies for waste reduction serve a dual purpose. They target supply chain inefficiencies and reduce the environmental effects of petroleum operations. Non-value added processes should be minimized and recycling should be considered when appropriate.  
6. Focus on the prevention of common problems. In the petroleum industry, front-line supervisors are often unable to effectively manage employees or procedures because they spend much of their time reacting to problems and tackling exception reports. A continual improvement program focuses on the prevention of injury, waste, and supply chain bottlenecks.  
7. Identify key inefficiencies. An effective program identifies and targets opportunities for improvement. This process can target sluggish activities at refineries, subpar sales performance, ineffective marketing, and bottlenecks in supply chain activity. Quality control and testing procedures should be evaluated for effectiveness and amended to enhance accuracy and efficiency.  
8. Enhance employee training programs. A training program should be thorough and engaging for all employees. Safety and compliance should be key program focal points, and employees should be encouraged to develop new skills. Finally, employees should receive continuing education and ongoing training.  
9. Link employee bonuses to performance improvements. Tying rewards or bonuses to performance improvement is a great way to keep employees engaged and interested in program outcomes. Periodic internal audits are an effective means of assessing program results.  
10. Develop a long-term mindset. The most effective continual improvement programs are future-oriented in their approach. They stress preservation of the environment, conservation of resources, continued education, and long-term company growth. Finally, long-term solutions are valued more than short-term strategies. 

Seeking the Guidance of an Expert in Continual Improvement  

Not all continual improvement programs are created equal. The best way for you to design a sound continual improvement program is to enlist the expertise of an industry expert. Accupoint Software has been facilitating continual quality programs for companies in the petroleum industry for nearly a decade. Please contact us to learn how we can help you launch an effective continual improvement program. We look forward to hearing from you!