Whether we are checking the weather or communicating with loved ones, technology has made a significant impact on our personal lives. As you might expect, these advances have also significantly impacted the business world.
Picture this. A quality manager needs to make sure that his organization is in compliance with ISO 9001. In order to do this, he needs to practice careful process and data management. Historically, organizations would spend countless hours every day manually recording metrics by hand and filing them away in hard copy. When it was time for an audit, the management representative had to dig through mounds of paperwork and hope that everything was where it was supposed to be. Once he finally retrieved all the information, it needed to be presented to the auditor who was required to wade through the stacks of records to ensure the processes were in compliance.
What is wrong with this scenario? The quality staff is shuffling through paperwork instead of monitoring operations to identify possible improvements. Additionally, cumbersome legacy systems are unorganized and confusing, which leads to mistakes and poor audit results.
With the advent of cloud-based technology, organizations can now cost effectively record quality data and develop metric reports with the click of a button. In addition, records are accessible anytime, from any web enabled device.
We have successfully integrated technology into our personal lives; why not improve our businesses as well? Technology has empowered quality managers everywhere to get back to the basics and focus on managing processes instead of drowning in a sea of unmanageable data.
Click here to find out how a cloud-based Quality Management System can help your organization.